For instance, if a housekeeper suggests they have scrubbed the bathroom sink, but a guest complains about a filthy sink, then you already know there's a disconnect. Utilizing SOPs will permit you to put into action efficiency management and detect in which the staff is excelling and where by they need further https://fernandoahmrt.blogofchange.com/35137291/not-known-factual-statements-about-guest-satisfaction